Do your homework on vendors and phone brands. There are many SIP phone vendors, and if you view them as commodities, it will be difficult to tell them apart.
Advanced product replacement warranties
When thinking about quality, it’s easy to assume SIP phones will always work as they did from the beginning. After all, there are no moving parts and most of the features are software-based.
However, everyday wear and tear takes a toll from phones falling off the desk, coffee spills, power spikes, electronic failures, etc. Warranty coverage is an important consideration. When considering SIP phones, the longer the warranty coverage, the better. Also look for warranties with advanced product replacement, which means the manufacturer quickly sends a new (not refurbished) replacement phone the minute it’s needed.
Do your employees move to and from their desks—or the back warehouse? With SIP cordless phones, they can do just about everything on a cordless handset that they can do on a deskset—hold, transfer, conference, and even intercom between other handsets.
From personal offices all the way to large-scale training rooms, collaboration is an essential part of business. Maybe you need a solution that can transition from a personal workspace device into a scalable conference phone. With any good conference phone, you can have conference calls that are as productive as face-to-face meetings.
From basic desksets to executive offerings with color screens, SIP desk phones can easily enhance your communications. You can enjoy better conversations from the reception area to the corner office. Calls should sound as clear as they would in-person, reducing frustration associated with static and echoes.
SIP phones may seem like an afterthought, especially if you view telephony as a commodity service that “just works.” But choosing the right SIP phones has a direct bearing on VoIP’s value, especially among end-users.
At a minimum, you want comparable features to your legacy phones. But with SIP phones, you should expect more. Core features enable a good everyday end-user VoIP experience. Keep in mind, not all SIP phones are created equal.
Communications trends don’t affect just your business—they touch all SMBs and enterprises. Technology surrounds us and continues to evolve, especially when it comes to communications. We've compiled a list of seven trends, which play into the decisions you'll likely consider when moving to VoIP.
More and more SMBs choose to migrate to VoIP, and replace their premise-based legacy phones with SIP phones. Until recently, only large enterprise companies had the budget to move telephony to the cloud. But now, this technology has become more cost-competitive, making it accessible to smaller business.
When considering SIP phones, it’s important to have a broader perspective of why you’re moving to VoIP and the benefits your business will experience.
Current statistics forecast millennials overtaking baby boomers as the nation’s largest living generation by 2019, with projected numbers climbing well over 73 million. Examining today’s workforce reveals a similar trend. Millennials have already surpassed baby boomers, making up 35 percent of today’s employees. Yet as businesses adapt to the shifting demands of a new generation of workers, they can’t neglect the needs of current employees. Luckily, the modernization of key infrastructure can address the needs of these two different populations. One modernization includes communication tools.
Advancements in technology have made today’s businesses unrecognizable to those of the past. Some of the most significant changes have dramatically affected the overall speed and efficiency in which people complete their work. The shift in technology has impacted the way business communications occur. And the rising adoption of Session Initiation Protocol (SIP) technology and similar solutions have benefited small and medium-sized businesses (SMBs). SIP provides them with the same tools once only available to larger corporations. This technology uses a broadband IP connection to call people all around the world.